FAQ

Shop & Services
Sharpening & Fitting
Orders & Payments

Your Questions, Answered

Answers to what we get asked most. Don’t see yours? Give us a call or stop by the shop at the Ice Vault.

Where are you located?

Inside the Thomas College Ice Vault at 203 Whitten Rd, Hallowell, ME 04347, right at the rink.

What are your hours?

Monday–Thursday 2:00–8:30 PM, Friday 11:00 AM–8:30 PM, Saturday 7:30 AM–12:00 PM and 2:00–6:15 PM, Sunday 8:00 AM–12:00 PM and 2:00–6:00 PM.

Do I need an appointment for a sharpening?

No, walk in during shop hours and we’ll get your skates done. Appointments help for custom profiling or a fitting.

Do you fit VH / True skates?

Yes, we’re Maine’s only authorized VH/True Skates fitter, and we heat-mold new skates for a broken-in fit from day one.

Can you order gear you don't have in stock?

Yes, custom orders are one of our specialties. Tell us the brand, size, or model and we’ll track it down and order it in.

Can you outfit a whole team?

Absolutely. We do full team dressing with matching gear and apparel, coordinated start to finish, and offer team rates, just ask.

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